Quality Control

For over 40 years, we’ve centered our business and our practices on quality. We truly believe that quality defines Carocon, and that the quality of our staff directly relates to the performance and the integrity of each project. Thus, all Carocon team members including our senior management participate in quality reviews.

Quality of Staff
Carocon incorporates several protocols for assuring our project staff meets high performance expectations.

  1. Each month, our project teams set and monitor goals to ensure that all tasks are accomplished.
  2. At the beginning of each month, we hold project reviews (with senior management in attendance) to monitor and evaluate construction budgets, schedules, quality control inspections, unit turnover, subcontractor and supplier performance, safety and other project-related factors.
  3. Project schedules are routinely updated each Friday to assure projects remain on schedule, and task lists for subcontractors and suppliers are distributed in a timely manner.
  4. Carocon’s President and Senior Vice President of Construction Operations regularly visit projects and often attend owner/architect/contractor meetings to obtain feedback regarding our project teams’ performance

Quality Assurance

Over the past four decades, Carocon has developed several procedures for consistently meeting the demand for high-quality projects and workmanship.

Staffing. Carocon staffs its projects with qualified general superintendents with responsibility for a specific scope of work on a project, as well as a framing superintendent and/or finish superintendent as needed. Before subcontractors are paid, each superintendent signs off that the work is complete and meets client expectations.

Third-Party Consultants. As needed, Carocon hires experts to provide plan reviews and onsite inspections to minimize potential problems after construction, particularly problems that involve water intrusion.

Punch Items per Unit. Carocon closely monitors the number of punch items per unit, and posts these results on each project's Acceptance Sheet. In general, we aim for five items of less per unit, and our finish teams consistently meet this standard – even with for-sale projects where homeowners can be very subjective. On the owner’s re-walk, Carocon remains highly successful at having all punch items completed with no exceptions.

Minimize Paperwork at the Field Level. Aside from filling out daily reports and safety inspections, Carocon project field staff members spend minimal time processing paperwork. Instead, administrative work, including contracts and purchase orders, is performed at our main office. This allows our project teams to focus on scheduling and inspecting work.

Inspection Pass Rate. Carocon prides itself in having building inspections pass on the first attempt, and we regularly achieve a pass rate of 95% or better on projects. Click here for an example of a typical Inspection Sign-off Sheet.